Privacy
Last Updated: June 29, 2026
At The Keepsake Story, we understand that the stories, memories, and photos you share with us are deeply personal. Protecting your information is important to us, and we are committed to handling it responsibly.
We may collect information you provide, including:
We use your information to:
We do not sell your personal information.
Payments are processed securely through trusted third-party payment providers. We do not store your full credit card information on our servers.
If you order a printed book, the information necessary to produce and ship your order is shared with our trusted printing and fulfillment partners solely for the purpose of completing your order.
Photos, memories, and personalization details may be processed by AI services to generate stories and illustrations. These services are used only to provide the personalized products you request.
Your uploaded photos and written memories remain associated with your account so you can continue editing, downloading, and ordering your keepsakes.
If you delete your account, we will delete or anonymize your personal information as required by applicable law, except where we are required to retain certain records for legal or accounting purposes.
We may use cookies and analytics tools to improve website performance, understand how visitors use our website, and enhance the customer experience. These technologies do not change the personalized content of your books.
We use industry-standard security measures to help protect your personal information. While no online service can guarantee absolute security, we continually work to safeguard the information you trust us with.
You may:
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: